When you request a quote or contact us through our website, we may collect the following:
- Full name
- Phone number
- Email address
- Home address or zip code
- Pool size and service details you provide
We also collect standard website usage data (browser type, pages visited, time on site) through basic analytics tools.
We use the information you provide solely to:
- Respond to your quote request or inquiry
- Schedule and perform pool cleaning services
- Send you service reminders, receipts, and service reports
- Follow up on your request via phone, text, or email
- Send you occasional service-related updates or promotions
We do not sell, rent, or share your personal information with third parties for marketing purposes.
By submitting a form on our website, you consent to receive SMS text messages from Alpha Care Pools regarding your service inquiry, quote, and ongoing service. Message frequency varies. Message and data rates may apply.
You can opt out of SMS messages at any time by replying STOP to any message we send. You can also reply HELP for assistance.
Your information is stored securely through GoHighLevel (our CRM platform) and Skimmer (our service management software). Both platforms maintain industry-standard security practices. We do not store payment card information — all billing is processed securely through Stripe.
Our website uses basic cookies to improve your browsing experience and measure site performance. We do not use cookies to track you across other websites or serve targeted advertising.
You may request to view, update, or delete any personal information we hold about you at any time by contacting us directly. We will respond within 5 business days.
Questions about this privacy policy? Reach out directly:
Alpha Care Pools
Carrollton, TX
Phone / Text: (972) 562-8258
Email: zack@alphacarepools.com
Website: alphacarepools.com